WHAT WE OFFER

You're in: ADMINISTRATIVE ASSISTANCE

ADMINISTRATIVE ASSISTANCE

Our Executive Team is in change of ensuring efficient organization inwards and outwards.

outwards

Customers may ask our team to handle several kinds of tasks such as:
  • Inbox Management
  • Email Management
  • File Organization
  • Data Updates
  • Meeting Coordination
  • Customer Support

inwards

The executive team is responsable for organizing the steps to follow by the rest of the team in order to meet all the customer's needs properly

WEB DEVELOPMENT

Want to start building your own website?
Want to start building your own website? A website is more than an online brochure it's a dynamic tool to engage visitors.

The aesthetic of your website: to make sure that your website aligns with the brand's visual identity, our team can design drafts for you to see beforehand how it will look like and apply changes if wanted.

The content of your website: you just need to let us know what information you would like to find in your website, and our team will create the most accurate content to fill your website.

The WEBSITE: Our expert Web Designers ensure your site is intuitive, easy to navigate and encourages user interaction. Our team guarantees optimum operational performance of your website, which translates into an increased customer satisfaction

TOOLS
  • Wordpress With Elementor
  • HTML
  • CSS
  • JavaScript
  • Vue.js
  • Vuetify
  • cPanel
  • React.js
  • Node.js
  • Express.js
  • PostgreSQL
  • Sequelize
  • Boostrap
  • Material UI
  • Tailwind
  • Next.js
  • Astro
  • Figma
TOOLS
  • Wordpress With Elementor
  • HTML
  • CSS
  • JavaScript
  • Vue.js
  • Vuetify
  • cPanel
  • React.js
  • Node.js
  • Express.js
  • PostgreSQL
  • Sequelize
  • Boostrap
  • Material UI
  • Tailwind
  • Next.js
  • Astro
  • Figma

Media Buying

Accelerate your bussiness growth with our targetted Media Buying Services, designed to maximize the impact of your advertising campaigns. Media buying is a strategic process where we identify and secure ad space on the media channels most relevant to your target audience, driving greater engagement, leads and conversions.

Why Choose Us?

Reach your target audience:

Our approach to media buying is tailored strategically select media channels that align with your marketing goals, ensuring your campaigns effectively reach the right people at the right time.

Our Media Buying Services

  • Bespoke Media Buying Strategy

    We collaborate with you to create a customized media buying strategy that spans from planning to execution, based on your unique objectives and budget.

  • Account Setup

    Initial account setup and configurations to ensure your campaigns are ready for success from day one.

  • Strategic Campaign Planning

    Comprehensive planning with clear strategies and forecasts, including a structured 30, 60, and 90-day roadmap to guide campaign process.

Campaign Optimizations

  • Google Tag Manager and SEO Integration

    Setup Google Tag Manager, enhance SEO, and leverage targetted keywords to improve campaign performance and audience reach.

  • Activity Tracking

    Implement activity trackers to monitor campaign interactions and conversions, optimizing ad spend for better ROI.

Management of Existing Campaigns

  • Daily Revisions & Reporting

    Our team monitors campaign performance daily, providing you with detailed reports and insights to keep campaigns on track.

  • ROAS-Based Adjustments

    Duplicate, activate or pause campaigns as needed, focusing on Return on ad spend (ROAS) to maximize profitability

  • Custom Campaign Setup

    Set up campaigns precisely as directed, adhering to client instructions to meet specific goals and outcomes.

With our media buying expertise, you can rest assured that your advertising investment will be strategically placed and continuously optimized for the highest impact, helping you achieve your marketing objectives and grow your business.

CALL CENTER

Discover our expert Call Center Team. Our bilingual professionals not only excel in English and Spanish but also bring warmth and a customer-first attitude to every interaction.

At A-Teamwork, our Call Center Team combines talent, friendliness, and dedication.

Get To Know Our Call Center Services:

  • Scripts:

    Pre-written dialogues or guidelines that agents follows during customer interactions. Script ensures consistency in communication, provide key information, and help guide conversations.
  • Inbound Call Management

    It consists in handling incoming calls from customers with the purpose of addresing inquiries, resolving issues, and providing information to the individual who is calling.
  • Outbound Call Management

    It consists of making outgoing calls to customers or leads with the aim of conducting surveys, telemarketing, following up on customers issues, or providing proactive support.
  • Booking Appointments:

    It involves scheduling and verifying appointments with customers. The objective is to streamline the appointment-setting process and reduce no-shows.
  • Customer Support:

    It consist of assisting customers with product or service-related concerns. The goal is to resolve problems and answer queries to ensure customer satisfaction through effective support.
  • Booking Appointments:

    It involves scheduling and verifying appointments with customers. The objective is to streamline the appointment-setting process and reduce no-shows.
  • Customer Support:

    It consist of assisting customers with product or service-related concerns. The goal is to resolve problems and answer queries to ensure customer satisfaction through effective support.

SOCIAL MEDIA MANAGEMENT

Through Social Media Management, We Can:

  • Enhance brand visibility.

  • Build relationships with the target audience.

  • Achieves specific business objectives through various social media platforms.

What Social Media Can You Manage?

  • Facebook.

  • Instagram.

  • Linkedin.

CONTENT CREATION

Why can we help grow your business

Our content creation team is in charge of designing and developing the brand image and identity through the implementation of collaborative work: all of our content creators are involved in each task with the purpose of bringing together the knowledge, creativity, and skills of each member to achieve better and quicker results.

What do they create?
  • Brand Image:

    Isotype, Colour Palette, Font.
  • Written Content:

    Articles, Blog Posts, Website Content, Social Media Content.
  • Visual Content:

    Images & Videos.
  • Website Drafts:

    Preview of Web Designs.

INTEGRATIONS

Integrations provide solutions that meet your technology-related needs. What do IT Solutions consist of?
  • Efficient Operation:

    It consists of streamlining processes and workflows to ensure smooth and effective functioning of systems and services.
  • Security:

    We implement measures to safeguard systems, networks, and data from unauthorized access, cyber threats, and potential vulnerabilities.
  • Optimization of Technology Infrastructure:

    It involves enhancing the performance and scalability of technology resources, systems, and networks.
  • Integrations:

    Our team can connect and combine different software or systems to facilitate smoother data flow and enhanced functionality.
  • Manage Servers for Domains:

    It includes configuring servers, ensuring website accessibility, and implementing security measures to protect both the server and hosted domains from potential threats.

PROSPECTING

Why can we help grow your business Find potential leads!
  • Prospecting is the key step in sales and marketing.
  • Prospecting is the process of identifying and cultivating potential customers or leads who may be interested in a product or service.
  • Through prospecting, businesses seek to establish new relationships with potential clients for future business opportunities.

OPERATIONS

Operations Services involve the planning, execution, and management of Pay Per Lead & Pay Per Call campaigns.

Our Operation Team Makes Sure Of:

  • Setting up the campaigns
  • Keeping them running smoothly
  • Monitoring
  • Ensuring high quality
  • Using the data to drive further decisions through a threefold performance.

The 3 Stages Of Operation Services

  • 1st: Setting up the Campaign

    Defining the parameters, adding the right buyers, and setting up the publishers.
  • 2nd: Quality Assurance

    Listening to calls, and determining the nature and outcome of each one. This allows our clients know exactly how the campaign is performing.
  • 3rd: Reporting

    Converting raw data into actionable insights.
TOOLS
  • Ringba
  • Retreaver
  • Leadspedia
  • Standard Information
  • Phonexa
TOOLS
  • Ringba
  • Retreaver
  • Leadspedia
  • Standard Information
  • Phonexa

EMAIL MARKETING

Reach the Right Audience with Powerful email marketing

Unlock your business's full potential by engaging your customers, promoting your products, and driving sales with our expert email marketing services. We offer end-to-end solutions, from platform setup to performance optimization, ensuring your email campaigns are perfectly tailored to your audience.

Email Marketing Platform Set up

We start by setting up a robust foundation for your email marketing efforts, including:

  • Platform Recommendation:

    We recommend the best email marketing platform based on your unique needs.

  • Account Set-Up:

    Get your email marketing account up and running seamlessly.

  • Domain Verification:

    Ensure your emails are authenticated and reach inboxes, not spam folders.

  • Lead Clean-Up and Upload:

    We clean and organize your leads to maximize engagement and accuracy.

  • Automation Integration:

    Set up powerful automation to nurture leads and streamline customer interactions.

Email Marketing Management

Let us handle every detail of your email marketing campaigns, including:

  • Email Marketing Calendar:

    A well-planned strategy to send the right message at the right time.

  • Copywriting & Graphic Design:

    Engaging content and eye-catching visuals that resonate with your audience.

  • Multichannel Coordination:

    Ensure consistent messaging across channels, from SMS to social media posts.

Data Analysis & Campaign Optimization

Maximize the impact of your email campaigns with our data-driven approach:

  • Data Insights:

    Get valuable insights into campaign performance and customer behavior.

  • A/B Testing:

    Continuously improve results by testing and refining your emails.

  • Campaign Optimization:

    We fine-tune email and flow campaigns for optimal performance and increased ROI.

Take your email marketing to the next level. Contact us today to start reaching the right audience!

TRANSLATION

Our EN<>ES Translation Services transform your multilingual content into clear, culturally resonant communication. Whether it’s for literary works, technical documents, or customer support materials, we ensure that every translation speaks the language of your audience with precision and nuance.

Key Translation Domains

  • Literary Translation

    Expert translation for novels, poetry, drama, essays, articles, and literary criticism to maintain the original voice and artistic integrity.

  • Scientific and Technical Translation

    Accurate translation of scientific articles, technical manuals, and other specialized materials to facilitate knowledge sharing across languages.

  • Legal and Economic Translation

    Professional translation of legal documents, such as birth certificates, contracts, powers of attorney, and court documents, ensuring accuracy and compliance.

  • Administrative Texts

    Translation of official letters, orders, and administrative documents, providing clarity and reliability in bureaucratic communications.

  • Academic Documents

    Certified translations of diplomas, transcripts, and certificates for educational and professional use.

  • Contracts

    Translation of both standard and custom agreements, preserving the intent and specificity of each clause.

  • Financial Reports

    Precise translation of articles of incorporation, bylaws, balance sheets, income statements, and auditor reports, maintaining financial accuracy.

  • Securities and Banking Documents

    Translation of financial documents, including account statements, mortgage documents, and securities for local and international markets.

  • International Trade Documents

    Translation of shipping documents, bills of lading, and credits to support smooth international transactions.

  • Specialized Texts

    Translation of expert reports, insurance policies, intellectual property documents, and deeds, ensuring technical and legal precision.

  • Marketing and Advertising

    Adaptation of landing pages, UIs, email campaigns, social media content, and promotional materials to engage audiences effectively.

  • Customer Support Materials

    Translation of chatbots, support scripts, and feedback forms, ensuring seamless communication and customer satisfaction.

With our translation services, your message will resonate clearly and effectively across linguistic and cultural boundaries, providing your business with a true multilingual advantage.

INVOICE ADMINISTRATION

Our Invoice Administration services are designed to streamline and optimize your billing process, ensuring timely and accurate invoicing and expediting payments. We handle every detail with precision, allowing you to focus on core business operations while maintaining a healthy cash flow.

Key Services

  • Invoice Preparation

    Accurate creation of invoices based on goods or services provided, detailing item descriptions, quantities, prices, and applicable taxes.

  • Customer Information Management

    Regular updates to customer billing details, ensuring correct and timely invoice delivery to the right contact.

  • Billing Schedule Coordination

    Coordination of invoice timing and frequency to ensure all invoices are issued and delivered as per schedule.

  • Payment Tracking

    Comprehensive tracking of transactions and payment registration to keep your records accurate and up-to-date.

  • Follow-up on Overdue Invoices

    Prompt notifications to customers for overdue invoices to ensure timely collections and maintain smooth cash flow.

Our service ensures a streamlined billing process, enhancing the efficiency of your operations and supporting consistent and timely revenue collection. With our Invoice Administration, you can rest assured that your billing is in good hands, from preparation to payment tracking and follow-ups.

Our service ensures a streamlined billing process, enhancing the efficiency of your operations and supporting consistent and timely revenue collection. With our Invoice Administration, you can rest assured that your billing is in good hands, from preparation to payment tracking and follow-ups.

IT TECHNICAL SUPPORT

IT Technical Support is the first point of contact for users needing assistance with technical issues within a company. Its main goal is to troubleshoot and resolve problems, answer questions, and provide support for IT services and products. By centralizing support requests, IT Technical Support improves efficiency in tracking and resolving incidents, reducing downtime, and enhancing user satisfaction. It’s also crucial for keeping IT operations running smoothly by addressing user needs quickly and escalating more complex problems to specialized teams when necessary.

Key Services

  • Manual & Automated Platform Monitoring

    Continuous monitoring of systems to proactively identify and address issues before they affect your business.

  • Ticket Management and Tracking

    A streamlined ticketing system to manage, prioritize, and resolve user issues efficiently.

  • Troubleshooting & Problem Solving

    Rapid diagnosis and resolution of IT problems to minimize downtime and keep your operations running smoothly.

  • End-user communication with GVoice

    Direct contact with end-users via Google Voice for faster, reliable support and communication.

Our IT Solutions

  • Efficient Operation

    Streamline processes to ensure your systems and services function optimally, enhancing productivity and reducing disruptions.

  • Technology Infrastructure Optimization

    Optimize and scale your technology resources, systems, and networks to support business growth and performance.

  • Help Desk Configuration

    Set up and configure a dedicated help desk system for effective user issue resolution, tailored to meet your specific business needs.

  • Asset Database Creation

    Create a comprehensive database to track and manage assets, users, workstations, and software.

  • VPN Implementation

    Research and implement a VPN solution that aligns with your budget and security goals, providing a secure network for remote access.

  • IMAP Migration to Microsoft 365

    Migrate mailboxes from your current email system to Microsoft 365 or Office 365, ensuring a smooth and secure transition with minimal disruption to your business.

With our IT Technical Support, your business can focus on growth and innovation, knowing that your technology infrastructure is robust, efficient, and prepared to handle any challenges.

VIRTUAL ASSISTANT

Free up your schedule and focus on what matters most with our Virtual Assistant Services. Our virtual assistants expertly manage your daily, time-consuming tasks, keeping your work organized and streamlined. From handling communications to maintaining your agenda, we’re here to enhance your productivity and efficiency.

Key Services

  • Email Correspondence Management

    Organize, prioritize, and respond to emails, ensuring you never miss an important message.

  • Incoming Calls Handling

    Answer and screen calls professionally, redirecting important inquiries and managing customer relations.

  • Daily Agenda Oversight

    Keep track of appointments, deadlines, and tasks to help you stay on top of your day-to-day schedule.

  • Schedule Administration

    Arrange meetings, book appointments, and coordinate your calendar to ensure your time is spent efficiently.

  • Data Entry

    Accurate and timely data entry to keep records and databases up-to-date and organized.

  • Detailed Report Compilation

    Compile and organize detailed reports, providing you with key insights and analytics for informed decision-making.

Our service ensures a streamlined billing process, enhancing the efficiency of your operations and supporting consistent and timely revenue collection. With our Invoice Administration, you can rest assured that your billing is in good hands, from preparation to payment tracking and follow-ups.

  • Data Entry

    Accurate and timely data entry to keep records and databases up-to-date and organized.

  • Detailed Report Compilation

    Compile and organize detailed reports, providing you with key insights and analytics for informed decision-making.

Let our Virtual Assistants handle the routine tasks so you can focus on achieving your goals. With our support, your business operations run smoothly, freeing you to concentrate on growth and high-priority activities.